Web Administration = Control

Administration covers all the little things that make your website truly yours and uniquely you. That's why the administration system that comes pre-installed with your website gives you complete control of how your site looks and acts. From adding a new email address to customizing a site-wide template, this system lets you do it all without the time and expense of hiring a programmer. Make your website as unique as your vision...on the fly.

Why Does This Matter?

Small Business website administration gives you the power to customize your site with no programming.

Key Features

Your Small Business website can be customized extensively without the need of an expensive programmer.
This includes:

Manage Unlimited Users

Create new users with point and click technology.
Allow access to the admin area.
Set up a new email address with a single click.
Set sales quota for any user.
Assign any user to any role or multiple roles.
Configure admin menus to display or hide specific menu items based on user responsibilities.

Manage Unlimited Roles

Create unlimited number of roles.
Assign users to one or more roles.
Assign permissions to the role.
You can create roles and choose what feature each role has access to.

Manage Unlimited Domain Names

Assign unlimited number of custom domain names to your site.
Set a specific start page for each domain name.
Assign country specific conventions like currency, date formats and more for each domain name.
Assign specific cultures to each domain name. The culture allows you to set the language and formatting options independently from the country. For instance you can set the country to Canada and the language to French, for a site in Québec.
Assign each domain to internal DNS service or an external DNS service provider.
Assign each domain to internal email service or an external email provider.

Manage Unlimited Site-Wide Templates

Install an unlimited number of site-wide templates.
Templates allow you to keep a consistent identity throughout your website, newsletters and online shop.
Copy existing templates with a single click.
Save working copy of any changes or save and publish immediately.
Preview in new browser with a single click.
Assign an approval workflow for moderating any changes.
Automatically archives previously saved versions.
Rollback to any previous version with a single click.

Manage Unlimited Content Holders

Content holders are placeholders that contain some re-usable content, i.e. they can contain HTML markup, text, images or a combination of these.
You can place content holders on your web pages or site-wide templates.
Create an unlimited number of content holders.
Preview content holder with a single click.

Manage Unlimited Categories

Create unlimited categories for organizing and labeling content.
Create an unlimited number of sub-categories.
Structure categories in any hierarchy.

Manage Unlimited Workflows

A workflow is an automated notification process initiated when someone fills out a webform on your site.
Create an unlimited number of workflows.
Have an unlimited number of steps in any given workflow.
Be notified via email and/or SMS text messages to yoru cell phone.
Notify a group of people simultaneously based on their role.
Assign task durations. This is the amount of time that the task should be completed in.
Automatically sends a reminder after an elapsed period of time.
Set a period of time to wait before escalating the issue after the Task Duration Expires.
Set a group of people (a Role) that the task is escalated to after the escalation grace period expires.

Import Unlimited Data

You can easily import different types of information into the system.
Each import has its own 'import template file' that you can download this via the Action Box after choosing your import type.
This file contains directions to help you understand the import procedure and prepare your data correctly so you minimize errors.
Import basic or advanced customer lists.
Populate your entire online shop by importing products.
Import catalogs and retain their full hierarchy.
Import Web Apps.
Import WordPress or TypePad blogs.
Import categories.
Import your existing site structure into this system and have the system use 301 search engine friendly redirects to point old web pages to new ones hosted here.

Unlimited Search Engine Optimization

Enable optimization with a single click of a button.
When you enable search engine optimization you basically make all of your content available to Google, Yahoo and Windows Live for immediate and ongoing inclusion in their databases.
This means higher visibility of your website and more traffic overall.
When you enable this feature all of your content including web pages, announcements, FAQs, product catalogues, Web App Items, Blogs, literature, forums posts and more will be added to the search engines.
The system will automatically generate and update the "sitemap.xml" file every 24 hours.

Build Unlimited Web Appications (Web Apps)

Allows anyone who is not technical to create powerful web-based applications.
For example, a testimonials listings application can be created where listing can be displayed on any web page.
You have complete control on the look and feel and the layout of listings.
Listings can also be searched through using a point-n-click search builder functionality which can be added to any web page.
Customers searching through items can add them to their "favorites" list and easily retrieve these in the future.

Unlimited Customer Database

Modify the customer database to fit your specifc business.
Customize your customer database to capture additional information relevant to each customer.
Extend and modify just about any part of the customer database including Contact, Company, Cases, Orders, Bookings and Opportunity tabs.

Customer Service Ticketing

Captures all communication between your customers and CSRs (customer service representatives) into the built-in customer database.
Streamline and better manage your communication with your customers.
Eliminates having customer messages scattered among different email accounts and inboxes.
The ticketing framework will ensure that customer inquiries are handled in a timely fashion.
Over time you’ll build a valuable database of past inquiries.

Manage Unlimited Meta Data

Manage Keywords meta tag easily.
Manage Description meta tag easily.
Allows every webpage on the site to have its own set of meta tags for improved Search Engine Optimization.
Complete control over meta tag variables including: name label, content label, description, name value, content default value, content value options.

Customize System Emails

Double Opt-In Email: Email sent to a customer asking them to verify their subscription to an email marketing list
Password Retrieve Email: This email is sent to your customers when they use the 'lost password' feature
Invoice: Invoice template sent as email to your customers when an order invoice is generated
Quote: Quote template sent as email to your customers when an order quote is generated
Gift Voucher: Email sent to a customer receiving a gift voucher from another customer
3rd Party Workflow Emails: Email sent to 3rd parties who are registered for a workflow process
Forums Subscriber Alert: Email sent to a subscriber of a forum topic when a new post is submitted
Secure Zone Login Details: Email sent to a customer containing login details and a list of secure zones they may access
Affiliate Program Details: Email sent to a customer containing details of any affiliate programs they belong to
Drop Shipping: Email sent to one or more suppliers to fulfil a customer order on behalf of your business
Tell-a-Friend: Email sent to one or more friends after the Tell-a-Friend feature is used with an item
Customer Service Ticketing: Email sent to a customer after a customer service representative replies to their query.