24 x 7 Technical Support
We know you often have to work crazy hours. That's why out technical support resources are always ready when you need them.
Content Sensitive Page Hints
As you go about managing your website using our administrative "Business Console", the system understands what screen your are on and what part of the screen you are currently interacting with using your mouse. An "on demand" hints area is visible at the top of each screen to succinctly answer what everything does and how to use it. Don't need any hints? no problem. Just hide the hints with a single click.
Content Sensitive Online Manual
Sometimes we all need more than just a quick hint, we need the full user manual. Every screen of the administrative Business Console displays a link for more help. Because the system know which screen you are currently on, it automatically takes you to the correct page of the online user manual saving you precious time.
Quick Response Via Email
There comes a time in every website owner's experience when even the most user friendly manual just can't help. Unfortunately that time usually happens late at night or weekends when most webmasters are unavailable. That's why we have a team of highly trained, and very polite, Technical Support Agents standing by around the clock...even on weekends and holidays. Just fill out a form in our member's area and one of our technicians will respond via email within the hour.
